Why We Don’t Take Most Insurances (And What We are Choosing Instead)
Orange County Chiropractic is among a growing number of chiropractic clinics choosing not to participate with major insurance companies. While this decision initially might seem inconvenient for you as a patient, it signifies our commitment to delivering enhanced care by pushing against the restrictive norms set by insurance companies.
Before we proceed, let's discuss what we gladly accommodate. At Orange County Chiropractic, we prioritize your ease and accessibility. We proudly serve Medicare patients, ensuring inclusive care. Additionally, upon your request, we'll provide the necessary paperwork (Superbill) for reimbursement from your insurance company. We understand the importance of flexibility, so we accept various payment methods including cash, check, credit cards, debit cards, and HSA cards. Payment is due at the time of service, unless prior arrangements are made. Ultimately, your comfort and satisfaction are our top priorities.
So what are we choosing instead?
1. We Are Choosing Our Mission (Which is you!)
When we accept insurance, we're obligated to conform to standards that prioritize quantity of care over evidence-based practices. However, without insurance constraints, Orange County Chiropractic can prioritize our mission - quality over quantity. The dominance of insurance companies in our field often results in patients receiving limited time with the doctor and more time with assistants administering passive therapies, which research indicates may be less effective than hands-on care.
2. We Are Choosing More Time with You!
At Orange County Chiropractic, choosing not to accept insurance guarantees you 45-60 minutes of personalized one-on-one time with the doctor for new patient examinations, and 15 minutes for each follow-up visit. This stands in contrast to the insurance standard, which typically allows only 30 minutes for initial exams and 1-10 minutes for follow-up care. In order to turn a profit with low insurance reimbursement (it’s horribly low and hasn’t increased since before Dr. Kade was born), clinics have to turn and burn through patients at a quick rate. At Orange County Chiropractic, we understand that diagnosing and developing treatment plans takes an actual, meaningful conversation with the patient. Your pain, time, and goals matter to us!
3. We are Choosing to Keep Our Costs Lower (For You!)
We're all familiar with the frustrations of dealing with insurance, which can often be overwhelming. Opting out of major insurance plans allows us to sidestep numerous expenses, such as administrative costs (e.g., claims processing, staff training, software investments), credentialing and contracting fees, reimbursement delays, and compliance-related expenses. By freeing ourselves from insurance, we are able to redirect our resources to invest in you and your health.
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Thank you for considering Orange County Chiropractic for your chiropractic care. We can't wait to welcome you to our clinic and support you on your journey to better health. If you have any questions, please contact us here.